Terms & Conditions

This page (together with the documents referred to on it) tells you the terms of use on which you may use the website www.heyfordpark.co.uk (the “Site”), whether as a guest or a registered user.

Please read these terms of use (“Terms”) carefully before using the Site. By using the Site, you accept these Terms and the Privacy Policy and agree to abide by them. If you do not agree to these Terms, you must not use the Site.

Modern Slavery Statement

At Heyford Park Leisure Ltd we are committed to upholding ethical and responsible business practices. We recognise the importance of combating modern slavery and human trafficking in all its forms. This statement outlines our commitment to preventing such practices within our organisation and supply chain.

1. Our Commitment

1.1. Heyford Park Leisure Ltd is dedicated to conducting business with integrity, fairness, and respect for human rights. We unequivocally condemn all forms of modern slavery, including forced labour, child labour, human trafficking, and any other violations of basic human rights.

1.2. We commit to implementing and enforcing effective systems and controls to ensure that modern slavery is not taking place within our organisation or in any part of our supply chain.

2. Supply Chain Responsibility

2.1. We hold our suppliers, contractors, and business partners to the same high ethical standards. We require them to comply with all applicable laws and regulations related to modern slavery and human trafficking.

2.2. We conduct due diligence on our supply chain to assess the risk of modern slavery and take appropriate actions to mitigate these risks.

3. Employee Awareness and Training

3.1. We provide training to our employees to ensure they understand the risks of modern slavery and human trafficking and can identify and report any suspicious activities.

4. Reporting and Whistleblowing

4.1. We encourage employees, suppliers, contractors, and other stakeholders to report any concerns related to modern slavery or human trafficking within our organisation or supply chain.

4.2. Reports can be made through [email protected] and all reports will be treated confidentially and investigated promptly.

5. Review and Monitoring

5.1. We will review and update this Modern Slavery Statement regularly to ensure it remains effective and compliant with applicable laws and industry standards.

5.2. Our efforts to combat modern slavery will be monitored and assessed regularly, and any necessary improvements will be made promptly.

6. Compliance with Legal Requirements

6.1. This Modern Slavery Statement is provided in accordance with the relevant legal requirements, including the UK Modern Slavery Act 2015 and other applicable laws.

7. Contact Information

7.1. For any questions or concerns related to this Modern Slavery Statement or our commitment to combating modern slavery, please contact [email protected]

By using our services and products, you acknowledge and agree to our commitment to preventing modern slavery and human trafficking, as outlined in this statement.

 

Gender Pay Gap

Gender Pay Gap Reporting

At Heyford Park Leisure Ltd, we are committed to promoting equality and diversity within our organisation. We acknowledge the importance of addressing gender pay disparities and strive to maintain transparency and fairness in our employment practices.

1. Gender Pay Gap Disclosure

1.1. In compliance with applicable laws and regulations, we are committed to regularly assessing and reporting on our gender pay gap.

1.2. Our gender pay gap data will be made available to employees and the public through our annual gender pay gap report. This report will include information on the mean and median gender pay gap, the proportion of male and female employees in different pay quartiles, and any actions taken to address disparities.

2. Equal Pay for Equal Work

2.1. Heyford Park is dedicated to ensuring that all employees, regardless of gender, receive equal pay for equal work, as required by law.

2.2. We conduct regular reviews of our pay and compensation practices to identify and rectify any gender-related disparities.

3. Promoting Equality and Diversity

3.1. We promote a culture of equality and diversity within our workplace and encourage all employees to report any concerns related to gender discrimination or pay disparities.

3.2. Discrimination, harassment, or unequal treatment based on gender is strictly prohibited within our organization.

 

Discrimination

Anti-Discrimination Policy

At Heyford Park Leisure Ltd, we are committed to maintaining a workplace that is free from discrimination and harassment of any kind. We value diversity and inclusion and prohibit any form of discrimination against employees, customers, suppliers, or any other stakeholders.

1. Non-Discrimination

1.1. Heyford Park does not discriminate on the basis of race, colour, religion, gender, gender identity, sexual orientation, age, national origin, disability, marital status, or any other protected status under applicable laws.

2. Equal Opportunity

2.1. We provide equal opportunities for employment, advancement, and participation in company programs without regard to any protected characteristic.

3. Anti-Harassment

3.1. We have a strict anti-harassment policy in place, prohibiting any form of harassment, including but not limited to sexual harassment, racial harassment, and harassment based on other protected characteristics.

4. Reporting Discrimination or Harassment

4.1. We encourage employees, customers, suppliers, and other stakeholders to report any incidents of discrimination or harassment they experience or witness.

4.2. Reports can be made through [email protected] and all reports will be treated confidentially and investigated promptly.

5. Consequences for Violations

5.1. Violations of this anti-discrimination policy may result in disciplinary action, up to and including termination of employment or termination of business relationships.

INFORMATION ABOUT US

The Site is operated by Dorchester Living, registered in England. Company Registration Number 08529143. Registered Office Heyford Park House, Bicester, Oxfordshire, OX25 5HD

ACCESSING THE SITE

The Site has two levels of access:-

General Access Level: you do not need to register to use this area of the Site and can access general information about Dorchester Living and information about our products and services. The Site has a search tool which enables you to find properties which match specified criteria and access to detailed information on each of the developments including site and floorplans.

If you register on the Site, you will register a username and password as part of our security procedures. You must keep your password confidential, and must not disclose it to any third party. The Company has the right to disable any username or password at any time, if in our opinion you have failed to comply with these Terms.

A description of how we will use your personal data can be found in our Privacy Policy

USER OBLIGATIONS AND CONDUCT

You warrant that in using the Site you shall:-

(a) use the Site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use of the Site by any third party;

(b) not engage in any conduct which is unlawful, or which may harass or cause distress or inconvenience to any person;

(c) not upload, post, transmit or distribute any material or information where you do not own or have the right to use the intellectual property rights, or any material which is unlawful or which is potentially harmful, threatening, abusive, libellous , defamatory, pornographic or otherwise obscene, racially or ethnically or otherwise objectionable or damaging to the reputation of Dorchester Living;

(d) not to access, interfere with, damage or disrupt any part of the Site, any equipment, systems or network used to operate the Site, or attempt to access the secure area other than by using your username and password;

(e) transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware , adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer or hardware;

(f) use current virus checking software when using the Site; and

(g) not reproduce, duplicate, copy or re-sell any part of the Site.

The Company shall have the right to disable your access of the Site at its sole discretion if Dorchester Living reasonably believes you are in breach of these Terms and in particular any of the requirements set out above relating to User Obligations and Conduct.

By breaching provisions (d) and (e) above, you may commit a criminal offence under the Computer Misuse Act 1990. The Company will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities and disclose your identity, if known by Dorchester Living.

TRADE MARKS

The names and logos identifying the Site and Dorchester Living and its products and services are either (a) proprietary marks of Dorchester Living or (b) marks which Dorchester Living is licensed to use. Nothing in these Terms allows you any licence of any mark or of any other intellectual property right of Dorchester Living or any third party (subject to the provisions below relating to copyright).

COPYRIGHT

The copyright in the content of all the pages on the Site is owned by Dorchester Living and its licensors (except where otherwise stated). Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions.

Dorchester Living authorises you to carry out the following actions, provided that you comply with the User Obligations and Conduct (as stated above):-

(a) view and display the content of the Site; and

(b) print or download to a local or network hard drive extracts from or whole pages for your personal use provided you do not delete the copyright notice from all such printouts and downloads.

You must not modify the paper or digital copies of any materials that you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You are not permitted to incorporate any materials, or any part of the materials, from the Site to any other work or publication, whether in hard copy or electronic or any other form.

No part of the Site may be distributed or copied for any commercial purpose.

RELIANCE ON INFORMATION POSTED

Dorchester Living operates a policy of continual product development and all specifications outlined on this Site are indicative only.

Any alterations to the specifications will be of equal or greater value and Dorchester Living reserves the right to implement changes without warning.

Details on this Site are prepared with all due care for the convenience of intending purchasers. The information is intended as a preliminary guide only and should not be relied upon.

The Site contains photographic illustrations taken from various Dorchester Living developments. They are intended as a guide, indicating the typical style of property and finish. Customers should note that any computer generated image or photograph on this Site does not necessarily represent the actual finishing /elevation or treatments, furnishings, and fittings at any individual development.

Room measurements given are approximate only and should not be used for measuring or ordering carpets, curtains or furniture. Floor plans, dimensions, and specifications are subject to revision on any particular development and phase.

Nothing contained on this Site shall constitute or form part of any contract.

For specific and up to date details relating to any individual development, you are encouraged to speak to the Sales Negotiator at the development.

SITE AVAILABILITY

Dorchester Living reserves the right to withdraw or amend the service provided on the Site without notice. Dorchester Living will not be liable if for any reason the Site is unavailable at any time or for any period. Dorchester Living aims to update the Site regularly and may change the content at any time. If the need arises Dorchester Living may suspend access to the Site, or close it indefinitely. Any of the material on the Site may be out of date at any given time, and Dorchester Living is under no obligation to update such material.

DISCLAIMER

DORCHESTER LIVING WILL TAKE REASONABLE CARE IN PREPARING THE CONTENT OF THE SITE, BUT THE MATERIAL DISPLAYED ON THE SITE IS PROVIDED WITHOUT ANY GUARANTEES, CONDITIONS OR WARRANTIES AS TO ITS ACCURACY. TO THE EXTENT PERMITTED BY LAW DORCHESTER LIVING, ITS OFFICERS, EMPLOYEES, AGENTS, REPRESENTATIVES EXCLUDE:

(A) ALL CONDITIONS, WARRANTIES AND OTHER TERMS WHICH MIGHT OTHERWISE BE IMPLIED BY STATUTE, COMMON LAW OR THE LAW OF TORT /DELICT; AND

(B) ANY LIABILITY FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE INCURRED BY ANY USER IN CONNECTION WITH THE SITE OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR RESULTS OF THE USE OF THE SITE, ANY WEBSITES LINKED TO IT AND ANY MATERIALS POSTED ON IT, INCLUDING WITHOUT LIMITATION, ANY LIABILITY FOR LOSS OF INCOME OR REVENUE, BUSINESS PROFITS OR CONTRACTS, ANTICIPATED SAVINGS, LOSS OF DATA OR GOODWILL, WASTED MANAGEMENT OR OFFICE TIME AND FOR ANY FURTHER LOSS OR DAMAGE OF ANY KIND, HOWSOEVER ARISING AND WHETHER CAUSED BY DELICT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORSEEABLE.

DORCHESTER LIVING CANNOT GUARANTEE THAT THE SITE AND ANY DOCUMENTS, FILES AND INFORMATION HOSTED OR DOWNLOADED FROM THE SITE WILL BE FREE FROM VIRUSES, TROJAN HORSES, WORMS, TIME BOMBS, KEYSTROKE LOGGERS, SPYWARE AND OTHER HARMFUL PROGRAMS OR COMPUTER CODE DESIGNED TO ADVERSELY AFFECT THE OPERATION OF ANY COMPUTER SOFTWARE OR HARDWARE. DORCHESTER LIVING SHALL NOT BE LIABLE FOR ANY DAMAGE, LOSS, COST OR EXPENSE WHICH MAY BE SUFFERED BY ANY PERSON ARISING FROM ANY SUCH HARMFUL CODE OR COMPUTER CODE.

NOTHING IN THIS CLAUSE OR THESE TERMS AND CONDITIONS SHALL EXCLUDE OR LIMIT DORCHESTER LIVING’S LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM DORCHESTER LIVING’S NEGLIGENCE, NOR DORCHESTER LIVING’S LIABILITY FOR FRAUDULENT MISREPRESENTATION, NOR ANY BREACH OF THE TERMS IMPLIED BY SECTION 12 OF THE SALE OF GOODS ACT 1979, NOR SECTION 2 OF THE SUPPLY OF GOODS AND SERVICES ACT 1982, NOR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

YOU ACKNOWLEDGE AND ACCEPT THAT COMPUTER AND TELECOMMUNICATIONS SYSTEMS ARE NOT FAULT FREE AND MAY FROM TIME TO TIME REQUIRE PERIODS OF DOWNTIME (BEING PERIODS DURING WHICH THE SITE IS NOT AVAILABLE TO THE USER) FOR THE PURPOSES OF REPAIR, MAINTENANCE AND UPGRADING.

ACCORDINGLY, DORCHESTER LIVING DOES NOT GUARANTEE UNINTERRUPTED AVAILABILITY OF THE SITE, BUT IT SHALL MAKE REASONABLE EFFORTS TO MINIMISE ANY PERIODS DURING WHICH THE SITE IS NOT AVAILABLE.

PROPERTY PRICES AND AVAILABILITY PRESCRIBED ON THE SITE ARE PROVIDED FOR GUIDANCE ONLY AND USERS SHOULD CONTACT THEIR LOCAL SALES TEAM TO CONFIRM UP TO DATE INFORMATION ON PROPERTY PRICE AND AVAILABILITY. ALL PRICES LISTED EXCLUDE STAMP DUTY AND ANY OTHER APPLICABLE TAXES UNLESS OTHERWISE SPECIFIED.

INFORMATION ABOUT THE USER AND THE USERS VISITS TO THE SITE

Dorchester Living processes information about users of the Site in accordance with Dorchester Living Privacy Policy. By using the Site, you consent to such processing and warrants that all data provided by you is accurate.

HYPERLINKS

Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Dorchester Living has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

GENERAL

These Terms, the Privacy Policy and any other specific terms of use appearing anywhere on the Site constitute the entire agreement of the parties in relation to the use of the Site, and the Terms supersede any other agreements between the parties in this matter. If there is any conflict between these Terms and any information posted anywhere on the Site, these Terms shall prevail.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, then to the extent that the term or condition is illegal, invalid or unenforceable, it shall be severed and deleted from the Terms and the remaining Terms shall survive, remain in full force and effect and continue to be binding and enforceable.

The rights of the parties under these Terms may be exercised as often as necessary. They are cumulative and not exclusive of either party’s rights under the general law, and may be waived only in writing. Delay in exercising or non-exercise of any right is not a waiver of that right.

Both parties shall comply with all applicable laws in performing their obligations pursuant to these Terms. Neither party shall be liable for any breach of these Terms to the extent that such breach arises from any act of God, war, national emergency, act of terrorism, riot, civil commotion, fire, explosion, flood, storm, epidemic, power cuts or fuel shortages.

Dorchester Living is aware that some users may suffer from disabilities which make it difficult to access and use some parts of the Site. Within the constraints of the technology used to construct the Site, Dorchester Living has made reasonable efforts to make the Site accessible to disabled users. Dorchester Living would like to receive feedback from disabled users to help identify any features which such users may find difficult to use and to allow Dorchester Living to deliver improvements to the service received by such users. If a disabled user requires advice or would like to give feedback in relation to use of the Site, he/she should contact Dorchester Living at [email protected] .

BOOKINGS AND CANCELLATIONS

All individual Bed & Breakfast rates may be cancelled up to 72 hours prior to 3pm of your arrival date. Any cancellations within the 72 hours will require a cancellation fee of the full cost of your stay.

If booking 4 or more bedrooms we require a non-refundable 50% deposit on booking and the remaining balance is due 1 month prior to arrival, operating a 1 month cancellation policy on this remaining balance.

Please note that all cancellations and amendments to reservations must be done in writing.

VAT is at 20% and is included in the price of all bookings, unless a reservation is for over 28 days.

In the unlikely event that the hotel is unable to accommodate a confirmed reservation, we may find it necessary to offer alternative accommodation to an equal or superior standard. Should we need to make changes that would affect your stay we will advise you as soon as possible.

All additional requests are subject to availability. These should be made prior to arrival at the hotel.

VARIATIONS

Dorchester Living may revise these Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes Dorchester Living made, as they are binding on you.

USER’S CONCERNS

If the user has any concerns about material which appears on the Site, please contact [email protected] .